INFORMATION ON THE COLLECTION AND PROCESSING OF PERSONAL DATA (PRIVACY POLICY)
This information is provided in accordance with the provisions of the Law on Personal Data Protection (Official Gazette of the Republic of Serbia no. 87/2018) (“Law”).
DATA CONTROLLER
We are DEEP NETTS TECHNOLOGIES DOO BELGRADE, with registered office at Pančićeva 6, 11000 Belgrade, Republic of Serbia, registration number: 21860689 (hereinafter referred to as “Deep Netts” or “Controller” or “We”).
Deep Netts understands and recognizes that privacy is of great importance to you, so we take the protection of personal data very seriously. Therefore, as the Controller and by creating this Privacy Policy, we make the processing of your personal data transparent and understandable. The Controller is the entity that determines the purpose and manner of data processing, and in cases where two or more controllers jointly determine the purpose and manner of processing, they are considered joint controllers.
In this Privacy Policy, we explain how, as a Controller, we collect, process, and use your personal data, as well as how you can exercise your rights as a data subject. This Privacy Policy applies to all individuals who access our website https://www.deepnetts.com (hereinafter: Website), register a profile, or purchase a license to use our products, etc.
This Privacy Policy, together with our General Terms and Conditions and EULA, contain information related to or may relate to you. Therefore, we suggest you carefully read them to learn all the necessary information regarding the processing and protection of your personal data.
If you have any questions regarding this Privacy Policy, please contact us at contact@deepnetts.com.
PERSONAL DATA WE COLLECT
Personal data is any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier such as name and identification number, location data, electronic communication network identifier, or one or more factors specific to his physical, physiological, genetic, mental, economic, cultural, or social identity.
Deep Netts may collect, process, store, and transfer various types of your personal data, which we have grouped as follows:
“Identity Data” includes name, username or similar identifier, date of birth, city, nationality.
“Contact Data” includes email address and phone numbers.
“Transaction Data” includes details of payments made by you to us.
“Profile Data” includes the registration you have made for the purpose of purchasing a license to use our products.
“Marketing Data” includes your preferences in terms of accepting marketing from us and third parties.
“Technical Data” includes internet protocol (IP) address, browser type and version, and other data/technologies on the devices you use to access our Website.
HOW WE COLLECT YOUR PERSONAL DATA
We use various methods to collect data from you and about you, including:
Direct interactions. Identity data, Contact data, and other data listed in the previous section are provided by you when creating/registering a profile on our Website, or when giving consent for newsletters and other promotional activities.
Automated technologies or interactions. While interacting with the Website, we may automatically collect technical data about your equipment, browsing actions, and patterns of behavior. We collect this personal data using cookies, server logs, and other similar technologies.
Third parties. We may receive your personal data from various third parties. In such cases, information about the processing of your personal data will be provided to you in a timely manner and in accordance with the Law, unless such obligation is excluded by the Law.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when and how the Law allows us to. We most commonly use your personal data based on the following legal grounds: a) when we need to fulfill a contract that we are about to enter into or have entered into with you, b) when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, c) when we have obtained your valid consent to process personal data, d) when we need to comply with a legal or other regulatory obligation.
Contact us to learn more about the legal grounds we will apply to process your personal data.
PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA
| Purpose / Activity | Type of personal data | Legal basis | Retention period |
|---|---|---|---|
| Registration of profile on the website | Identity data | Your consent | While the profile is active (not deleted by the user) |
| Purchasing a license for our products | Identity data, contact Information, transaction data, profile information | Execution of the contract or undertaking actions, at your request, prior to the conclusion of the contract | During the term of the contract, unless longer retention periods are prescribed by applicable legislation (e.g., transaction data) |
| Including on lists for our newsletters and other promotional activities | Identity data, contact Information, marketing data | Your consent | Until revocation of consent |
| Use of cookies | Technical data | Your consent | Until revocation of consent |
If we intend to process your personal data for other purposes than those mentioned above, we will provide you with all necessary information in accordance with the Law before commencing such processing.
HOW LONG WE KEEP YOUR PERSONAL DATA
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected them, including for the purposes of fulfilling legal obligations or other legal requirements. When determining the appropriate retention period for personal data, we take into account the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data, the purposes for which we process personal data, and whether we can achieve those purposes through other means and in accordance with applicable law. Details of retention periods for different purposes of your personal data are specified in the table within the section “Purposes for which we use your personal data”.
MARKETING
We aim to provide you with choices regarding the use of your personal data, particularly regarding marketing and advertising.
We will use your Identity data, Contact details, and Marketing data to send our newsletters and other promotional content if you have given us your consent (opt-in) for these purposes.
You can request us to stop sending you marketing messages at any time (withdrawal of consent). Consent withdrawal can be done by logging into the Website and deselecting relevant marketing settings within your profile (opt-out) or by following unsubscribe links in any marketing message sent to you or by contacting us or a third party at any time.
RECIPIENTS, CATEGORIES OF RECIPIENTS
Access to your personal data is provided only to employees of the Company who need them to fulfill the purpose for which the data was collected, as well as to third parties with whom the Company has a business relationship, such as our partners providing IT services (e.g. server leasing and maintenance, etc.) and business banks with whom we cooperate and with whom there is direct integration for the purpose of enabling credit card payments.
TRANSFER OF PERSONAL DATA OUTSIDE THE TERRITORY OF THE REPUBLIC OF SERBIA
Your personal data is stored at Deep Netts premises and on servers in the USA.
The Company uses your personal data solely for its own purposes, and these data will not be transferred to third parties.
COOKIES
Deep Netts integrates and uses cookies to enable certain functions of the Website and integrate external web services, thereby improving the user experience. So-called “cookies” are small text files that your browser can store on your access device.
You can configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or may not function properly.
AUTOMATED DECISION-MAKING
The Controller does not carry out automated decision-making concerning this Privacy Policy.
YOUR RIGHTS
As a data subject, you have the right to be informed about the processing of your personal data, the right of access and insight, the right to rectification, the right to erasure (right to be forgotten), the right to restriction of processing, the right to data portability, the right to object to the processing of personal data. If you wish to exercise any of these rights, contact us via email or send us a letter to the address provided in the “Controller” section. When your personal data is processed based on your prior consent, you have the right to withdraw your consent at any time, and in this regard, you can contact us at the email address provided above or send us a letter to the address provided in the “Controller” section. Processing of data is prohibited after withdrawal of consent, provided that the withdrawal of consent does not affect the lawfulness of data processing based on consent given before its withdrawal. If you believe that the processing of your data has been contrary to the provisions of the Law, you can file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11120 Belgrade (“Commissioner”).
